MSPs & MSSPs


Protecting your clients

Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) are trusted with their clients’ most critical systems and data. That trust also makes them prime targets for cyberattacks and contract disputes. When an outage, breach, or misconfiguration impacts multiple clients, the financial and reputational consequences can be severe.

At Fairpoint, we help MSPs and MSSPs secure insurance programs that protect both their business and their clients. Our expertise in cyber and technology liability ensures you have coverage that responds to today’s complex and interconnected risk landscape.

Why it matters

MSPs and MSSPs face a unique combination of professional liability and cyber exposure. A single incident can trigger multiple client claims, often alleging negligence, service interruption, or security failure. Many insurers still treat these risks as high hazard, leading to restrictive wording or declinations.

Fairpoint works with carriers who understand managed service operations and have proven experience underwriting these accounts. We place coverage that combines Tech E&O, Professional Liability and Cyber Liability, ensuring that client networks, data, and business continuity are all addressed under one coordinated program.

Our approach

We work closely with MSP and MSSP leadership to align coverage with contractual requirements, cybersecurity controls, and client expectations.

Our process includes:

  • Reviewing Master Service Agreements & understanding scope of work

  • Reviewing cybersecurity measure and redundancy

  • Placing coverage with markets who can deploy capacity

What coverage you need

Key insurance considerations for MSPs and MSSPs include:

  • Technology Errors & Omissions for service or configuration failures

  • Cyber insurance for ransomware & business interruption

  • Professional liability for client contractual obligations

  • Directors & Officers for governance and investor protection

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