SaaS
Protecting your platform
Software-as-a-Service companies operate at the core of today’s digital economy. Your clients rely on uptime, data integrity, and performance, which means even small service interruptions or coding errors can trigger contractual or reputational consequences.
At Fairpoint, we help SaaS providers secure insurance programs that reflect their true exposure. From client contracts and service-level commitments to data security and system reliability, our goal is to provide clarity, speed, and protection that scales with your growth.
Why it matters
SaaS companies face a blend of technology and professional liability risks. A platform outage, API failure, or data loss can lead to client disputes and claims for financial loss. In many cases, contracts require proof of coverage for Technology E&O, Cyber, and CGL before deals can close or partnerships can begin.
Fairpoint works with insurers who understand subscription-based models and recurring revenue risk, offering broad wordings that address downtime, data breaches, and performance failures.
Our approach
We work directly with founders, CFOs, and legal teams to ensure every policy reflects your contracts, infrastructure, and business stage.
Our process includes:
Reviewing client agreements and security practices
Benchmarking coverage requirements for enterprise clients
Placing coverage with best-in-class insurers offering rapid response and broad wording
What coverage you need
Typical coverage considerations for SaaS companies include:
Technology Errors & Omissions for performance or integration failures
Cyber Liability for data breaches and regulatory compliance & cyber threats
Directors & Officers for investor and management protection
General Liability for third-party bodily injury or property damage